Quality performance and productivity are highly linked to the concept of "leadership" . Many studies show that " the leader who directly monitors or observes employee performance and comments on that performance gained both the highest level of quality performance and the most positive employee attitude about their leader."

As a consultant, you are expected to be a leader ; reading this link will open the door for you to learn more about  leadership. You will be introduced to principles,factors,attributes,environment,goals and values of leadership.